Questions from dealership teams
Everything you need to know before the demo.
Clear answers about the salesperson workflow, customer experience, manager visibility, and launch process.
Questions and answers
Do salespeople need to edit videos?
No. AutoFilm guides the recording and creates a customer-ready experience without a traditional editing timeline.
What does the customer receive?
A branded page with the salesperson’s personal video, the exact vehicle, and clear next steps: Schedule a Test Drive, text, call, or ask a question.
Can managers see whether salespeople are using it?
Yes. Managers see who is sending videos, how customers engage with them, and which customers need attention now.
What can a salesperson see about the customer?
What the customer did with their link: opening the video page, playing the video and how far they got, coming back to it, and tapping a button such as Schedule a Test Drive, Text or Call. Each customer who needs attention comes with a plain-language reason and a suggested next step. It shows what happened, not what the customer is thinking, and anything that happens outside AutoFilm, such as a phone call, is not recorded there.
What does coaching mean in AutoFilm?
Managers see how each salesperson uses video and what their customers do next, which gives them real activity to coach from. AutoFilm does not grade salespeople; the coaching is the manager’s.
Does AutoFilm replace our CRM?
No. AutoFilm works alongside the process and tools your dealership already uses, and adds personal video and the customer-engagement signals that come with it.
Does it work on mobile devices?
Yes. Salespeople record and send from their phones, and customers watch and respond on theirs or on a computer. The customer’s page opens in the browser, with nothing to install.
Can we begin with Sales Video?
Yes. Sales Video is available today. Service MPI is launching soon.
When is Service MPI available?
Service MPI is launching soon, and there is no launch date to share yet. To hear first, use Get Launch Updates on the Service MPI page.
How long does implementation take?
It depends on the dealership. The demo is where AutoFilm walks through the rollout with your team, and the four stages are on the Getting Started page.