AutoFilm Intelligence

Turn every customer interaction into a smarter next move.

AutoFilm connects customer engagement, salesperson follow-up, manager visibility, and coaching in one clear system.

A sample of what AutoFilm Intelligence shows. On a salesperson’s Needs You Now list: Alex M., 2023 pickup, played the video and tapped Call; the next step is to call or text. For a manager, by salesperson: videos sent, videos played and button taps.

Intelligence for salespeople

Know who is engaged—not just who received a video.

AutoFilm shows what each customer did on the video page, with a plain reason they need attention and a suggested next step. A tap is a signal to follow up, not a request that was sent.

A sample customer card: Taylor K., 2024 SUV. The reason: came back to the video page twice and tapped Schedule a Test Drive. The signals: played the video, and tapped Vehicle Passport. The next step: text or call Taylor.

  1. See who opened the video page, played the video and came back.
  2. See which buttons they tapped: Schedule a Test Drive, Text, Call or Vehicle Passport.
  3. Choose the next step, a text or a call, with the reason in front of you.

Intelligence for managers

See whether the sales process is actually being followed.

Managers see a report by salesperson for their rooftop: videos sent, plays, how far customers got and the buttons they tapped. Activity outside AutoFilm, such as a phone call or a walk-in, is not recorded here.

A sample manager dashboard: videos sent, pages opened, videos played and button taps, the customers who need a salesperson now, and the latest activity.

  • Customer activity

    Who opened the video page, played the video, came back or tapped a button.

  • Team adoption

    Videos sent and played for each salesperson: who is using video, and who is not yet.

  • Next action

    Customers with recent activity, each with a reason and a suggested next step.

Needs You Now

The right customer.
The right salesperson.
The right next action.

Each salesperson’s Needs You Now lists their customers with recent activity. Every customer carries a plain reason, the activity that put them there, and a suggested next step the salesperson chooses: a text or a call.

A sample Needs You Now list of four customers, each with the reason they are on it and a next step. Taylor K., 2024 SUV: came back to the video page twice and tapped Schedule a Test Drive; call or text. Alex M., 2023 pickup: played the video and tapped Call; call. Casey B., 2022 minivan: played the video and tapped Vehicle Passport; text. Jordan S., 2025 sedan: opened the video page and has not played the video yet; text.

Coaching and training

Turn real activity into better coaching.

The coaching is the manager’s. AutoFilm shows what customers did and who is using video, and it does not grade or score anyone.

  1. Adoption

    Who is sending video consistently, and who has not started yet.

  2. Execution

    A manager reviews the videos to see whether the Lyric IQ and Guided View guidance is being followed.

  3. Engagement

    Whether customers opened the video page, played the video, came back or tapped a button.

  4. Follow-up

    AutoFilm shows what the customer did, so a manager can ask what the salesperson did next; it does not measure follow-up or response time.

The customer journey

See the story—not disconnected activity.

One customer and one video, in order: the moments AutoFilm records, and the move the salesperson makes. A moment that did not happen is simply left out.

  1. Video sent

    The salesperson sends it by text from their own phone.

  2. Opened the video page

    The link is opened. A forwarded link counts too.

  3. Played the video

    It plays, and AutoFilm records how far they got.

  4. Came back

    The video page is opened again, later.

  5. Tapped a button

    Schedule a Test Drive, Text, Call or Vehicle Passport: a signal, not a booking.

  6. Salesperson follows up

    The next move is theirs: a text or a call.

Guide the salesperson. Engage the customer. Reveal intent. Improve the team.